Rec'd e-m re order - but not in Order List - Sparks order
Hi - I received an order notice yesterday via e-mail for a book that is going to Sparks. However, when I went into the order list - it wasn't there. So I have no way to print out the corrrect...
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Hi Elisabeth, What happens when you go to your "find an order" page and enter the PN# there? Regards, Heather Burns Alibris Client Services
View ArticleRe: Rec'd e-m re order - but not in Order List - Sparks order
Evidently, although when everything was down we weren't getting e-mails indicating new orders but the orders were shown on the Alibris site, I did get this order on November 25 (according to the find...
View ArticleRe: Rec'd e-m re order - but not in Order List - Sparks order
This happened to me with one order, also going to Sparks. I remembered it though. Not sure if that is good memory or few orders. :-)I got the email on 12/3. The order was substantially before then....
View ArticleRe: Rec'd e-m re order - but not in Order List - Sparks order
It appears that this only happened with "Ship to Alibris" orders. I had one also.
View ArticleRe: Rec'd e-m re order - but not in Order List - Sparks order
Yes, you all are correct. We had a backlog of emails going out, and we removed all emails for orders that already had a "shipped" status. However, since these hadn't shipped from Sparks yet, they did...
View ArticleRe: Rec'd e-m re order - but not in Order List - Sparks order
Great - thanks, Heather and everyone else.
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